Terms & Conditions

HEIR Consultancy Ltd (Trading as HEIR Education)

Last Updated: 09/04/2025

These Terms and Conditions ("Agreement") govern your access to and use of all services, programmes, education, events, and digital products provided by HEIR Consultancy Ltd, trading as HEIR Education (“HEIR”, “we”, “us”, or “our”).

By purchasing, enrolling, or participating in any of our services, you (“Client”) agree to the following terms:

1. Scope of Services

HEIR Education provides salon growth consultancy and education services, including but not limited to:

  • The Crown Membership (monthly education & strategy subscription)

  • The Inner Circle (high-level mentorship programme)

  • One-off workshops, masterclasses, and events

  • VIP Days (high-proximity 1:1 mentoring experiences)

  • Digital products, including toolkits, templates, and resources

  • Private consultancy intensives and tailored strategy support

  • Access to private online communities, such as Facebook Groups

Services may be delivered via live coaching, recorded content, downloads, online platforms, or in-person delivery.

2. Payment Terms

Crown Membership

  • This is a recurring monthly membership. Payments are taken via Stripe on the same date each month as the original signup.

  • Clients may cancel at any time by emailing hello@heir-salon.com at least 48 hours before the next billing date.

  • No refunds are issued for part-used months or cancellations made after a payment is taken.

  • Access to the membership site and community ends when payment is stopped or fails.

Workshops, Masterclasses, VIP Days & Events

  • Payments are taken either in full at the time of booking or via an agreed payment plan at point of sale.

  • These services are non-refundable and non-transferable, regardless of payment method.

  • Clients are expected to attend and participate on the agreed date.

Inner Circle & Consultancy Services

  • These may be paid upfront or via a payment plan.

  • All payments must be completed in full, regardless of participation or completion.

  • Non-payment may result in paused access and recovery action.

Digital Products

  • Due to instant access, all digital products are non-refundable.

3. Intellectual Property & Use of Materials

All materials, methods, and strategies shared by HEIR Education are the intellectual property of HEIR Consultancy Ltd.

This includes:

  • Video trainings, live and recorded content

  • Worksheets, templates, and mastercopies

  • Coaching call replays and frameworks (e.g. the CROWN Method)

Clients are granted a single-user licence for personal business use. You may not share, resell, teach, distribute or repurpose materials in part or full without written permission.

Any unauthorised use may result in legal action.

4. Client Conduct & Community Boundaries

Clients must engage respectfully within all HEIR Education platforms (live sessions, groups, messaging, and events). You must not:

  • Sell or promote products/services to other HEIR clients

  • Poach clients, team members, or contractors from HEIR

  • Share sensitive or confidential community content

Any behaviour deemed inappropriate may result in removal without refund.

5. Non-Solicitation

Clients agree not to solicit or engage in business with HEIR clients, contractors, or team members without prior written permission.

You must not create competing products/services based on HEIR Education materials. Breaching this clause may result in legal action and immediate removal from all services.

6. Refunds & Cancellations

All services, unless otherwise stated, are non-refundable and non-transferable.

The Crown Membership is the only service that offers anytime cancellation, and must be cancelled via email to hello@heir-salon.com with a minimum of 48 hours' notice before the next billing date.

7. Client Responsibility & Results

HEIR Education provides strategic and educational support to help grow your business. Your results will depend on your effort, consistency, and circumstances.

You agree that you are fully responsible for your decisions, implementation, and outcomes. No guarantees of specific business growth, income, or success are made.

8. Testimonials, Content Use & Visibility

By participating in HEIR Education, you grant permission for any written, visual, or verbal feedback, contributions, or engagement to be used by HEIR Education for marketing or training purposes.

This includes:

  • Testimonials

  • Workshop participation

  • Group contributions

  • Public or private feedback

  • Photos or videos shared in the community or events

No prior written consent is required for use.

9. Tech & Access Disclaimer

It is the client’s responsibility to ensure they have internet access and suitable technology to access digital materials and coaching calls. HEIR is not responsible for technical issues on the client’s side.

10. Disclaimers

HEIR Education is not a legal, financial, or medical advisor. All content is educational and provided in good faith. Clients should seek professional advice independently where appropriate.

11. Limitation of Liability

To the fullest extent permitted by law, HEIR Consultancy Ltd will not be liable for indirect, incidental, or consequential damages.

Our total liability is limited to the amount paid by the client for the specific service purchased.

12. Governing Law

These terms are governed by the laws of England and Wales. All legal matters will be handled under the jurisdiction of the courts of England and Wales.

13. Termination of Services

HEIR Education reserves the right to terminate access to any service or community if a client breaches these terms, behaves inappropriately, or negatively affects the experience of others. No refunds will be issued.

Only Crown Membership offers an option to cancel at any time (via email).

14. Updates to Terms

HEIR Education reserves the right to update these Terms & Conditions at any time. Continued use of services implies acceptance of any updates. We encourage clients to review this page periodically.

15. Contact

For questions or support, please contact:
📩 hello@heir-salon.com

HEIR Education Copyright Statement

© HEIR Consultancy Ltd. All rights reserved.

All content, materials, strategies, frameworks, designs, text, graphics, videos, audio, and downloads provided by HEIR Consultancy Ltd (trading as HEIR Education) are protected under UK copyright law and international intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, upload, post, or transmit any part of our content in any form or by any means — whether electronic, mechanical, photocopying, recording, or otherwise — without prior written permission from HEIR Education.

This includes, but is not limited to:

  • HEIR Education digital products (toolkits, templates, PDFs)

  • Live or recorded trainings

  • Programme and membership materials (including The Crown Method™)

  • Workbooks, events, workshops, VIP Days, and Inner Circle content

Materials are provided for individual client use only. Sharing access, teaching, or distributing our materials without permission is a direct breach of copyright and may result in legal action.

We reserve the right to take action against any unauthorised use, duplication or reproduction of our intellectual property.

For licensing or permission requests, please contact:
📩 hello@heir-salon.com